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Salesforce integration

Two-way sync with Actium CRM. Lead, Account, Opportunity, Activity objects.

Two-way sync with Salesforce, including custom objects with one-time field mapping. Approved lead routing rules from Salesforce are honored.

Setup steps

  1. Open Actium settings; pick Salesforce from the integration catalog.
  2. Authenticate via OAuth or API token (varies; see permissions below).
  3. Choose which assistants should use this integration.
  4. Save; the connection is live and ready for the next scheduled run.

Permissions requested

  • Salesforce REST API standard scopes
  • configurable object mapping

Supported actions

  • mirror leads
  • mirror opportunities
  • open tasks in Salesforce

Example data flow

Bidirectional. Salesforce-side automation rules continue to fire on Actium-created records.

Privacy notes

Standard Salesforce OAuth.

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